Terms of Service

Last updated: July 27, 2026

These Terms of Service ("Terms") govern your use of the services provided by Brickell Tech Fix ("I," "me," or "my") and your use of the website brickelltechfix.com. By requesting or using my services, you agree to these Terms.

1. Services

I provide computer repair, IT support, network setup, device setup, and related technology services, delivered remotely, on-site, or via drop-off. The scope of each engagement is the specific issue or task agreed upon before work begins.

2. Pricing and Payment

Prices are quoted as flat rates before work begins. Payment is due upon completion of the service. Where my "no fix, no fee" policy applies, no payment is due if I am unable to resolve the agreed issue; stated diagnostic fees for drop-off hardware are excluded from this policy and are disclosed before work begins. Parts and materials are quoted separately and require your approval before purchase.

3. Your Responsibilities — Data Backup

You are solely responsible for backing up your data before any service. Computer repair — including software repair, malware removal, operating system work, and hardware upgrades — carries an inherent risk of data loss. While I take reasonable care and recommend backups as part of my service, I cannot guarantee the integrity, availability, or recoverability of any data, and I am not responsible for lost, corrupted, or inaccessible data, files, software, or configurations.

4. Remote Access

Remote services use third-party screen-sharing software that you install and control. You may terminate a remote session at any time. You are responsible for supervising remote sessions and for the security of your own credentials; I will never ask you for passwords to financial accounts.

5. No Warranty

Services are provided on an "as is" and "as available" basis. Except as expressly stated in these Terms, I make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. I do not warrant that a repaired or serviced device will be free of future faults, that any issue will not recur, or that any software or hardware will be error-free. Advice and recommendations are provided in good faith without guarantee of outcome.

6. Limitation of Liability

To the maximum extent permitted by law, my total liability for any claim arising out of or relating to my services or this website shall not exceed the amount you actually paid to me for the specific service giving rise to the claim. In no event shall I be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, loss of profits, loss of business, or cost of substitute services — even if advised of the possibility of such damages.

7. Third-Party Products and Services

I may recommend, install, or configure third-party hardware, software, or services (including internet providers, routers, and applications). These remain subject to their own terms and warranties, and I am not responsible for their performance, defects, or data practices.

8. Abandoned Equipment

Devices left with me for drop-off service must be collected within 30 days of notification of completion. Equipment unclaimed after 90 days may be deemed abandoned and disposed of or recycled after reasonable attempts to contact you.

9. Lawful Use

I service only devices you own or are authorized to have serviced. I will not bypass activation locks, remove ownership protections, or assist with unauthorized access to accounts, devices, or data. I may decline any engagement at my discretion.

10. Indemnification

You agree to indemnify and hold me harmless from any claims, damages, or expenses arising from your breach of these Terms, your violation of any law, or your infringement of any third party's rights in connection with the services.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

12. Changes

I may update these Terms from time to time. The version posted on this page at the time you request a service is the version that applies to that service.

13. Contact

Questions about these Terms: hello@brickelltechfix.com